Shipping & Returns
Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
- Standard Shipping — Estimated delivery in 5-8 business days
- Express Shipping — Estimated delivery in 2-3 business days
International Shipping
We ship to over 25 countries worldwide including the UK, Canada, Australia, Germany, Japan, France, and more.
- USPS International — Estimated delivery in 7-21 business days depending on destination
- DHL Express International — Estimated delivery in 3-7 business days
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Order Tracking
Once your order ships, you will receive an email with your tracking number. You can use this to monitor your delivery status at any time.
Returns Policy
Return Window
We accept returns within 30 days of delivery for items that are unused, in their original condition, and in original packaging.
How to Initiate a Return
To start a return, please contact us through our contact page with your order number and reason for return. Our team will provide you with return instructions within 1-2 business days.
Refunds
Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds are issued to the original payment method.
Non-Returnable Items
- Items that have been used or opened (for hygiene reasons)
- Items not in their original packaging
- Gift cards
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the issue. We will arrange a replacement or full refund at no cost to you.
Contact Us
Have a question about your order? Reach out through our contact page and the Manifest team will get back to you promptly. We're committed to making sure every customer has a great experience.